Questions we actually get asked.

One visit per week from the person assigned to your home. The scope changes by season — what gets done in July is different from November. Every visit is logged with notes you can see in your account. No contract — cancel whenever you want.

A landscaper cuts your grass and drives off — the transaction ends at the curb. We do the same work to a documented standard, but it doesn't end there: your subscription is the reason one specific young person has a path forward at all — a record, certifications, what comes next. You're not their charity. You're the reason they have a shot.

No. The work is real and so is the value — dependable weekly property care, done to a standard and documented every visit. You're not overpaying for a cause; you're getting full service. The difference is what your subscription sets in motion: a path forward for one young person that wouldn't exist otherwise. A fair price for the work, and a future on top of it.

The same trained steward, every week — never a rotating crew. They're matched to your home, work only outside, under active operator review, and photograph every visit. You'll know their name, and you'll see exactly what they did before they leave your street.

Yes — and the system is built so you don't have to take that on faith. Every steward trains to a set bar before their first visit, works only outside (no keys, no entry), is matched to your home so it's the same person each week, and photographs the work start to finish under active operator review. Adult stewards pass a background check before their first visit; stewards who are minors work under parental consent and active supervision. Every visit is in your portal.

Anytime, through your member portal. There's no contract, no cancellation fee, and no phone call required. You stay active through the end of your current billing period.

Tell us. Every visit is photographed, so there's no he-said-she-said — we see exactly what happened. If we missed something on our side, we re-do it that week or credit it. No questions, no fee.

No. You tell us. Operations frames the feedback as growth, delivers it, and follows up to make sure it stuck. The quality conversation is ours to have, not yours. You shouldn't have to weigh how a kid will take it before asking for what you already paid for.

Tell us, and we re-match — quietly. Operations handles the conversation, not you. You don't owe a teenager a reason, and we won't tell them you “fired” them. Your home keeps its weekly cadence. The steward keeps building their record at a different home or pace. Both sides keep their dignity.

Yes — general liability and workers' compensation for our stewards are both bound ahead of Spring 2026 enrollment. Hired-and-non-owned auto isn't on the policy stack today, so we don't claim it. Want to see the certs before your first visit? Reach out through our contact page and we'll send you exactly what's in force — no marketing language, just the policies.

Yes — every steward is screened before their first shift, no exceptions. We run criminal history through Checkr: national criminal database, county-level records, and the sex offender registry. Because our stewards are minors themselves, a parent or guardian also receives and signs the background-check disclosure during onboarding. Checks are renewed annually, and our operations staff and anyone overseeing routes are screened to the same standard.

Your steward works your property independently — that's by design; it's how real responsibility gets built. What isn't independent is the accountability around every visit. When the work is done, the steward submits a photo set of the finished property that a Future Builders Initiative operator reviews before the visit is logged as complete, and operators make unannounced check-ins at active properties through the week to observe work quality firsthand. Stewards work exterior grounds only — they do not enter homes, garages, or any enclosed structure. You'll know your assigned steward before the first visit.

Every property is serviced once a week within a set working block, and your steward has flexibility on exactly when in that window the work gets done. When weather moves in, we watch the forecast and notify stewards directly — your property is moved ahead of the storm or pushed until after it clears, depending on where it falls in the week. Either way, it's done within your weekly cycle. You're only charged for completed visits, and you always receive your post-service photo confirmation when the job is logged.

Anything that requires a license, heavy equipment, or ladders. We publish what's covered each season so there are never surprises.

Because we cap enrollment based on how many homes we can actually serve well. The queue is how we keep the quality from slipping. When there's room, we'll reach out.

The work adjusts. Winter looks different from summer — walkway clearing, surface checks, property observation. You're never paying for something that doesn't need doing.