Questions we actually get asked.

One visit per week from the person assigned to your home. The scope changes by season — what gets done in July is different from November. Every visit is logged with notes you can see in your account. No contract — cancel whenever you want.

A landscaper does yard work. We do that too — but your subscription also funds a young person's future.

A trained young person matched to your home. They know your property, they know the bar, and they're the same face at your door each week. Not a rotating crew.

Anytime, through your member portal. There's no contract, no cancellation fee, and no phone call required. You stay active through the end of your current billing period.

Tell us. The work is on record, so we can see exactly what happened and make it right. If something is missed on our side, we fix it — no questions asked.

Yes. We carry commercial general liability insurance — $1 million per occurrence — so if your property is damaged or someone is hurt while we're working, it's covered. Our stewards are W-2 employees covered by workers' compensation, which means a worker injured on the job is our responsibility, never yours or your homeowner's policy. A certificate of insurance is available on request.

Yes — every steward is screened before their first shift, no exceptions. We run criminal history through Checkr: national criminal database, county-level records, and the sex offender registry. Because our stewards are minors themselves, a parent or guardian also receives and signs the background-check disclosure during onboarding. Checks are renewed annually, and our operations staff and anyone overseeing routes are screened to the same standard.

Your steward works your property independently — that's by design; it's how real responsibility gets built. What isn't independent is the accountability around every visit. When the work is done, the steward submits a photo set of the finished property that a Future Builders operator reviews before the visit is logged as complete, and operators make unannounced check-ins at active properties through the week to observe work quality firsthand. Stewards work exterior grounds only — they do not enter homes, garages, or any enclosed structure. You'll know your assigned steward before the first visit.

Every property is serviced once a week within a set working block, and your steward has flexibility on exactly when in that window the work gets done. When weather moves in, we watch the forecast and notify stewards directly — your property is moved ahead of the storm or pushed until after it clears, depending on where it falls in the week. Either way, it's done within your weekly cycle. You're only charged for completed visits, and you always receive your post-service photo confirmation when the job is logged.

Anything that requires a license, heavy equipment, or ladders. We publish what's covered each season so there are never surprises.

Because we cap enrollment based on how many homes we can actually serve well. The queue is how we keep the quality from slipping. When there's room, we'll reach out.

The work adjusts. Winter looks different from summer — walkway clearing, surface checks, property observation. You're never paying for something that doesn't need doing.