FAQ

Questions we actually get asked.

Pick the section that fits you. If something is still unclear, reach out.

One visit per week from the person assigned to your home. The scope changes by season — what gets done in July is different from November. Every visit is logged with notes you can see in your account. No contract — cancel whenever you want.
A landscaper does yard work. We do that too — but your subscription also funds a young person's future.
A trained young person matched to your home. They know your property, they know the bar, and they're the same face at your door each week. Not a rotating crew.
Nope. Most members aren't. You'll see exactly what was done through your account after each one.
Tell us. The work is on record, so we can see exactly what happened and make it right. If something is missed on our side, we fix it — no questions asked.
Anything that requires a license, heavy equipment, or ladders. We publish what's covered each season so there are never surprises.
Because we cap enrollment based on how many homes we can actually serve well. The queue is how we keep the quality from slipping. When there's room, we'll reach out.
The work adjusts. Winter looks different from summer — walkway clearing, surface checks, property observation. You're never paying for something that doesn't need doing.

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